Privacy Policy

This Privacy Policy describes how A1Cleanest LLC ("Company," "we," "us," or "our"), operating under the brand name A1 Cleanest, collects, uses, and protects your personal information when you use our website or services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and home address
• Service preferences and scheduling information
• SMS opt-in consent and preferences
• Payment information (processed securely through third-party providers)
• Communications you send us

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and improve our cleaning services
• Send appointment confirmations, reminders, and service updates
• Send marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Process payments and maintain billing records
• Comply with legal obligations

3. SMS Opt-In Data

Phone numbers and SMS opt-in consent data collected through our website and forms are used exclusively for the delivery of our SMS program as described in our Terms of Service. We do not sell, rent, or share your SMS opt-in data or phone number with third parties for their own marketing purposes. This data may be shared only with SMS delivery providers and technology partners under strict confidentiality agreements, solely for the purpose of delivering messages on our behalf.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who help us operate our business (scheduling software, payment processors, SMS delivery providers, CRM platforms) under confidentiality agreements
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies, including the Facebook Pixel, to analyze website traffic, measure advertising effectiveness, and improve our services. You can control cookie settings through your browser. Disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us using the information below. You may also opt out of marketing communications at any time by replying STOP to any SMS or clicking unsubscribe in any email.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:
A1Cleanest LLC
Newport, Rhode Island
Phone: (401) 214-1440
Email: [email protected]